Casiny Casino Terms & Conditions

These Terms & Conditions apply to your use of the Casiny Casino website, related services, software, games and account functions. They form a legal agreement between you and the operator of the website. If you do not agree with these Terms, you must not use the website or any of its services.

You are responsible for reading these Terms and any other rules, notices or instructions that apply to a particular game, promotion or service. Where separate terms are provided for a promotion or feature, those terms apply in addition to these Terms. If there is an inconsistency, the specific terms for that promotion or feature may apply to the relevant activity.

Eligibility

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. You must not access or use Casiny Casino if online gambling is unlawful where you are located. You are responsible for checking the laws that apply to you before using the website.

• You must provide accurate, current and complete information when registering or using an account.
• You must not create or use an account on behalf of another person.
• You must not allow another person to access or use your account.
• You must not use the website if you are excluded, suspended or otherwise prohibited from gambling.
• You must use the website only for lawful purposes and in accordance with these Terms.

Changes to these Terms

We may update these Terms from time to time to reflect changes to the website, services, legal requirements or operating practices. The latest version will be made available on the website. You should review the Terms regularly. If you continue to use the website after an update takes effect, you will be treated as having accepted the revised Terms. If you do not agree to a change, you must stop using the website.

Some services may require you to create a Casiny Casino account. You may be asked to provide information that allows us to confirm your identity, age, location or eligibility. We may also request documents or other information where necessary for security, compliance, fraud prevention or the proper operation of the service.

You must ensure that the information associated with your account remains accurate and up to date. If your details change, you should update them as soon as reasonably possible. We may restrict access to an account while information is being checked or where information cannot be verified.

Your account responsibilities

1. Keep your username, password and other account credentials confidential.
2. Take reasonable steps to prevent unauthorised access to your device and account.
3. Notify us through the available website process if you believe your account has been accessed without permission.
4. Do not transfer, sell, lend or otherwise make your account available to another person.
5. Accept responsibility for activity carried out through your account unless you have promptly reported unauthorised access.

We may suspend, restrict or close an account where we reasonably believe that these Terms have been breached, information is inaccurate, activity may be fraudulent or unlawful, a security concern exists, or an account must be reviewed for compliance reasons. We may also take action to protect the website, its users or the integrity of games.

You may ask to close your account at any time using the account or support options made available on the website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputes, prohibited conduct or legal compliance.

Casiny Casino may provide access to online games and related features. Game availability may vary according to your location, account status, technical requirements and applicable rules. We do not guarantee that every game or feature will always be available.

Game play

You must follow the rules displayed for each game. Results are determined by the relevant game system and its operating rules. Subject to applicable law, the outcome recorded by the game or service will be treated as final. If a technical error, system fault or other material problem affects a game, we may void or correct affected activity and take any other reasonable action required to restore the proper operation of the service.

You must not use software, devices, automated systems or other methods intended to manipulate game play, obtain an unfair advantage, interfere with the website or compromise the security of the service. You must not attempt to reverse engineer, copy, disrupt or misuse any part of the website.

Deposits and withdrawals

Available payment methods, processing requirements and transaction conditions will be shown on the website. You must use a payment method that you are authorised to use. We may conduct checks before accepting or processing a transaction and may decline or delay a transaction where required for security, verification, fraud prevention or legal reasons.

You should check all transaction details before confirming a deposit or withdrawal. We are not responsible for errors caused by incorrect information supplied by you or by a payment provider, except where responsibility cannot lawfully be excluded. Any fees, currency conversion costs or restrictions applied by a payment provider may be your responsibility.

We may ask you to complete verification before processing a withdrawal or releasing funds. Funds may be withheld or transactions reviewed where there are reasonable concerns about identity, account ownership, unlawful activity, payment misuse or a breach of these Terms. We will deal with such matters in accordance with applicable law and our operational procedures.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. You should set personal limits on your time and spending and take regular breaks. Never gamble when upset, under the influence of alcohol or other substances, or when gambling may affect essential expenses.

• Do not chase losses or increase stakes to try to recover money.
• Do not borrow money or use funds needed for living costs to gamble.
• Use any account controls, deposit limits, time limits or exclusion tools made available on the website.
• Ask for support if gambling is becoming difficult to control.
• If you are concerned about your gambling, consider contacting an appropriate Australian gambling support service or a qualified professional.

Privacy and communications

Information collected through the website is handled in accordance with the Casiny Casino Privacy Policy. We may use information to provide services, manage accounts, process transactions, meet legal obligations, protect the website and communicate important account or service information. You should read the Privacy Policy to understand how personal information is collected, used and managed.

Website content and availability

We aim to keep website information accurate and services available, but we do not guarantee that the website will be uninterrupted, error-free, secure or available at all times. Maintenance, technical failures, internet problems, third-party services or events outside reasonable control may affect access. We may change, suspend or remove content, games or features without prior notice where reasonably necessary.

Intellectual property

The website and its content, including text, graphics, designs, logos, software and other materials, are protected by intellectual property rights. You may use the website for personal, non-commercial purposes only. You must not reproduce, distribute, modify, publish, frame, copy or commercially exploit website content without permission, except where permitted by law.

Liability and applicable law

To the extent permitted by law, you use the website at your own risk. Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified. Subject to those rights, we are not responsible for losses caused by your misuse of the website, events outside reasonable control, unauthorised access resulting from your failure to protect account details, or reliance on information that is incomplete or out of date.

These Terms are intended to operate consistently with applicable Australian law and any mandatory legal requirements that apply to the relevant service or user. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. Questions or complaints should be raised through the support or contact process made available on the Casiny Casino website.